Tecnocoop Informática can offer to its clients and partners the facility of counting on a Single Point of Contact for the opening and following of their demands everywhere in Brazil. Through the information gathered in its management system, a national accounts manager is chosen who has as his function to guarantee the Quality of the services hired, interact in the decisions and development of actions which aim the improvement of the clients’ satisfaction level. This model, added to the experience of three decades of solutions furnishing of services, guarantees to the Tecnocoop Informática clients the security of having levels of homogeny services and according to each contract, everywhere in Brazil, with settled costs and remote administration through 0800.com tool.